I hope that you find collecting diecast replicas or St.-Petersburg Tram Collection Models as enjoyable for you as it has been for me. Burlington Replicas LLC Burlington County Traction Company LLC 5108 Bishops View Circle Cherry Hill, NJ 08002 856.461.5151 bctraction@comcast.net For information on any of our products, authorization for returns, etc., please do not hesitate to contact us at bctraction@comcast.net PLEASE NOTE: Diecast models will be accepted for return or replacement if damaged in shipment or defective. Shipping charges are non-refundable. Items will only be accepted for return if damaged and this is subject to prior approval. A Return Authorization Number must be obtained and included with the item. No exceptions!! All prices and quantities subject to change without notice. Quantities are limited to stock on hand and we fill orders on a first come, first served basis. St.-Petersburg Tram Collection Models will be repaired and or replaced if defective or damaged upon delivery. Most St.-Petersburg Tram Collection Models are custom built to order. Items not in stock require a deposit of at least $100 before ordering, no refunds on special orders. Please allow up to one year or more for delivery of Special Orders although most orders take 16-20 weeks for delivery. The St.-Petersburg Tram Collection models are very limited handbuilt products. The regular production models are available in fully finished form (assembled, painted and decorated), but you can purchase these models also in kit form. The St.-Petersburg Tram Collection models are not motorized. Easy payment plans are available for all St.-Petersburg Tram Collection models. Any items may be purchased through payment to PayPal, by check or money order made payable to Burlington Replicas LLC. If you would like to contact us please send your email to bctraction@comcast.net or call us at 856.461.5151 Monday thru Friday between the hours of 9:00am and 12 noon (Eastern Time.) Happy Collecting Michael S. Eshner